Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office I'm glad to help and follow up your reply.Ĭonfiguration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. If activation fails, an error code will be shown. The text will help you better understand the issue and what to do to fix it.Īnother way to obtain an error code is to run ospp.vbs /act on the client computer to manually activate Office. ![]() You can then run ospp.vbs /ddescr together with the error code to see the text of the error message. Use the Office Software Protection Platform script ( ospp.vbs) to check the states of Volume License first. If you use Office 2013, please try to use the following methods: If you use Office 2016 for Mac, I recommend you give a call to Volume Licensing Service Center and they'll help you re-activate Office 2016 for Mac
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